Process Analysis Tools In this blog we have talked several times about Quality Management Systems and the famous process approach and risk-based-thinking. As you might remember, we started by describing the main business processes as the “add-value-stream”. But sometimes it Read more…
Quality Management Systems and the famous family ISO 9000 There is a huge advantage in the global standardization: regardless of your location in the world, your product, industry branch, etc. the requirements and certification rules for quality management systems remain Read more…
Repeatability We should probably start with the definition of repeatability which is the ability of a measurement system system to provide similar (or very close) results when the same part is measured several times under the same conditions. It is Read more…
Conformity? Related to quality there are always two basic goals: conformity and customer satisfaction. Conformity is the fulfillment of specifications, laws, regulations and any other contractual obligations. The customer satisfaction is reached by constantly providing not only “conforming” goods but Read more…
5W2H as analysis tool Today we will discuss about another problem solving tool which is particular good to analyze a situation and to define and to state the problem. The 5W2H is a detective-type of tool. It uses the interrogation Read more…
Ishikawa diagram, fish bone or cause-effect chart. Ishikawa or fish bone diagram is a tool that can be useful to find the root cause or causes for a certain problem. It can be used once you have defined and stated Read more…
Pricing, contract and project launch When I started working in sales for an automotive glazing supplier, I wondered why we had such a complex process (it was at least my first impression of the procedure) for the technical analysis, feasibility Read more…
You may fall when learning to ride… but, you can get up and keep on trying! Before starting this article, I would ask you first: what is a mistake? I believe that your own answer will help us stress the Read more…
What do I need? One of them? All? Prevention, correction or improvement? And the answer is: it depends…. Nowadays all of them are considered as improvements. They are even called such in the ISO9001 and related standards. However, they are Read more…
The GR&R – the most used MSA technique In this blog we have mentioned that the MSA has many great techniques to assess and to improve your measurements systems, however, many persons still believe that MSA = GR&R and unfortunately, Read more…
